CodeChef Doubt Support

ccvedant · April 11, 2022, 8:57am

Thanks to everyone who has applied to be a volunteer for doubt support - we are currently going through the applications and will reach out to the relevant people.

kindavishal · April 13, 2022, 9:24am

kindavishal · April 13, 2022, 9:25am

ccvedant · April 13, 2022, 9:56am

We will be posting periodic updates here about doubt support on the platform.

1. We took doubt support live about 2 weeks ago for problems with difficulty range 0 - 1000.

Doubt support was initially handled by @arjunarul and @hrishik85 .
Around the 1st of April - we sought volunteers as doubt solvers. We received applications from over 350 volunteers. 20 volunteers went live on doubt support from the 4th of April. You can find out about our doubt solvers here - Doubt Support | CodeChef
Approximately 600 unique users have asked doubts so far → out of which 150 have asked doubts on multiple days.

2. Next steps

Scale up the number of doubts that we can resolve and the quality of our
resolution, as measured by the Positive and Negative feedback, received.
In May - Introduce doubt support for problems in the 1000 - 1400 difficulty range.

3. Suggestions requested

If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.

santosh_222 · April 14, 2022, 8:26am

this is great feature

joy_77 · April 14, 2022, 2:36pm

Great Feature!!

learn_well · April 16, 2022, 11:10am

Really Helpful

ccvedant · April 18, 2022, 10:30am

Weekly update about Doubt Support on the platform:

1. We are excited to share the summary of doubt requests that we received for last week (11 April to 17 April).

There were 700 doubt requests that we have received this week, and our 15 doubt solvers were active this week to solve those doubts for the users.
You can find out about our doubt solvers here - Doubt Support | CodeChef
Out of 700 doubt requests that we received this week, we got 118 positive feedback and only 3 negative feedback from the users.
Due to our 15 Doubt solvers - our average response time to any doubt has reduced from 54 seconds to 11 seconds in the week of 11th April to 17th April as compared to the previous update.

2. Next steps

Scale up the number of doubts that we can resolve and the quality of our resolution, as measured by the Positive and Negative feedback, received.
Will provide doubt support on 1000 -1400 difficulty rating problems by the fourth week of April.

3. Suggestions requested

If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.

rahul252525 · April 20, 2022, 5:32pm

Write a C program to design a DFA which takes a simple program as input to recognize identifiers, constants and operators used in it.

ccvedant · April 25, 2022, 12:33pm

Weekly update (18th to 24th April) about Doubt Support on the platform:

1. We are excited to share the summary of doubt requests that we received last week (18th to 24th April).

There were total of 637 doubt requests that we received this week, and 27 doubt solvers were active this week to solve those doubts for the users.
You can find out about our doubt solvers here - Doubt Support | CodeChef
Out of 637 doubt requests that we received this week, we got 111 positive feedback and only 3 negative feedback from the users.
This is the first time since the launch of doubt support that doubts were left unanswered. Apology for the inconvenience; we will ensure that from now onwards every user’s doubt gets answered and resolved successfully.

2. Next steps

Scale up the number of doubts that we can resolve and the quality of our resolution, as measured by the Positive and Negative feedback, received.
We will onboard few more doubt solvers for 0 - 1000 difficulty rating.
Will Introduce Doubt Support for 1000 - 1400 practice problems from this week. Keep checking this thread for the update.

3. Suggestions requested

If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.

ccvedant · April 25, 2022, 4:23pm

Introducing Doubt Support on 1-star level problems.

After getting amazing feedback and response for doubt support on Beginner level ( 0 – 1000 rating ) practice problems, we are excited to announce that we are now introducing doubt support to 1 star ( 1000 – 1400 rating ) problems as well from Tomorrow, Tuesday 26th April.

Here, you can ask your doubts related to each Practice problem:

Understand the logic to solve the problem
Debug your submission if it isn’t an AC
General queries related to rating, which problems to practice next, etc

Please Note:

The Doubt Support service will be available from 10 a.m. to 11:59 p.m. IST on all days of the week. However, we will increase the work timings as we get more doubt solvers.
Currently, the doubt support feature in the 1000 – 1400 difficulty range is free for all users. However, we firmly believe that to sustainably run this feature - we need to find the balance where users pay CodeChef for doubt support and doubt solvers get paid by CodeChef for their effort. We will make this transition by end of June.

Next Steps:

We will onboard more doubt solvers to start doubt support for the 1400 - 1600 difficulty range by June.

Suggestions:

Please report if you face any issues/abuse or have any suggestions to feedback@codechef.com. Alternately - you can share your grievance/suggestions on this post.

ccvedant · May 2, 2022, 5:27am

Weekly update (25th April to 1st May) about Doubt Support on the platform:

1. We are excited to share the summary of doubt requests that we received last week (25 April to 1 May).

2. Summary of doubt support on 0 -1000 difficulty rating problems.

There were a total of 760 doubt requests that we received this week, and 33 doubt solvers were active this week to solve those doubts for the users.
Out of 760 doubt requests that we received this week, we got 99 positive feedback and only 11 negative feedback from the users.
Due to our 33 Doubt solvers - our average response time to any doubt has reduced from 20 seconds to 15 seconds in the week of 25th April to 1st May as compared to the previous update.

Doubt Support1280×256 57.2 KB

3. Summary of doubt support on 1000 -1400 difficulty rating problems.

This was an amazing first-week start of doubt support on 1000-1400 difficulty rating problems.
There were a total of 852 doubt requests that we received this week, and total 35 doubt solvers were active this week to solve those doubts for the users.
Out of 852 doubt requests that we received this week, we got 179 positive feedback and only 13 negative feedback from the users.

Doubt Support842×179 29.5 KB

4. Next steps

Scale up the number of doubts that we can resolve and the quality of our resolution, as measured by the Positive and Negative feedback, received.
Will provide doubt support on 1400 -1600 difficulty rating problems by the fourth week of May.
Currently, the doubt support feature in the 1000 – 1400 difficulty range is free for all users. However, we firmly believe that to sustainably run this feature - we need to find the balance where users pay CodeChef for doubt support and doubt solvers to get paid by CodeChef for their effort. We will make this transition by end of June.

5. Suggestions requested

If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.

karan510 · May 2, 2022, 4:37pm

It was really helpful

ccvedant · May 9, 2022, 8:39am

Weekly updates (2nd May to 8th May) about Doubt Support on the platform:

1. We are excited to share the summary of doubt requests that we received last week (2 May to 8 May).

2. Summary of doubt support on 0 -1000 difficulty rating problems.

There were a total of 787 doubt requests that we received this week, and 37 doubt solvers were active this week to solve those doubts for the users.
You can find out about our doubt solvers here - Doubt Support | CodeChef
Out of 787 doubt requests that we received this week, we got 123 positive feedback and only 11 negative feedback from the users.

Doubt Support1303×302 32.2 KB

3. Summary of doubt support on 1000 -1400 difficulty rating problems.

There were a total of 1020 doubt requests that we received this week, and 43 doubt solvers were active this week to solve those doubts for the users.
Out of 1020 doubt requests that we received this week, we got 222 positive feedback and only 15 negative feedback from the users.

Doubt Support1267×301 30.5 KB

4. Next steps

Scale up the number of doubts that we can resolve and the quality of our resolution, as measured by the Positive and Negative feedback, received.
Will provide doubt support on 1400 -1600 difficulty rating problems by the third week of May.
Currently, the doubt support feature in the 1000 – 1400 difficulty range is free for all users. However, we firmly believe that to sustainably run this feature - we need to find the balance where users pay CodeChef for doubt support and doubt solvers to get paid by CodeChef for their effort. We will make this transition by end of June.

5. Suggestions requested

If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.

ccvedant · May 16, 2022, 12:31pm

Weekly updates (9 May to 15 May) about Doubt Support on the platform:

1. We are excited to share the summary of doubt requests that we received last week (9 May to 15 May).

2. Summary of doubt support on 0 -1000 difficulty rating problems.

There were a total of 854 doubt requests that we received this week, and 37 doubt solvers were active this week to solve those doubts for the users.
You can find out about our doubt solvers here - Doubt Support | CodeChef
Out of 854 doubt requests that we received this week, we got 133 positive feedback and only 3 negative feedback from the users.

Doubt Support1046×381 20.6 KB

3. Summary of doubt support on 1000 -1400 difficulty rating problems.

There were a total of 645 doubt requests that we received this week, and 43 doubt solvers were active this week to solve those doubts for the users.
Out of 645 doubt requests that we received this week, we got 115 positive feedback and only 5 negative feedback from the users.

4. Next steps

Scale up the number of doubts that we can resolve and the quality of our resolution, as measured by the Positive and Negative feedback, received.
Doubt Support on 1400 - 1600 will be active from tomorrow 17th May.
Currently, the doubt support feature in the 1000 – 1600 difficulty range is free for all users. However, we firmly believe that to sustainably run this feature - we need to find the balance where users pay CodeChef for doubt support and doubt solvers to get paid by CodeChef for their effort. We will make this transition by end of June.

5. Suggestions requested

If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.

ccvedant · May 17, 2022, 5:41am

Introducing Doubt Support on 2 -star level problems.

After getting amazing feedback and response for doubt support on 0 – 1400 difficulty rating practice problems, we are excited to announce that we are now introducing doubt support to 2 star ( 1400 – 1600 rating ) problems as well from Today, Tuesday 17 May.

Here, you can ask your doubts related to each Practice problem:

Understand the logic to solve the problem
Debug your submission if it isn’t an AC
General queries related to rating, which problems to practice next, etc

Please Note:

The Doubt Support service will be available from 10 a.m. to 2 a.m IST on all days of the week. However, we will increase the work timings as we get more doubt solvers.
Currently, the doubt support feature in the 1000 – 1600 difficulty range is free for all users. However, we firmly believe that to sustainably run this feature - we need to find the balance where users pay CodeChef for doubt support and doubt solvers get paid by CodeChef for their effort. We will make this transition by end of June.

Next Steps:

We will onboard more doubt solvers to start doubt support for the 1600 - 1800 difficulty range by June.

Suggestions:

Please report if you face any issues/abuse or have any suggestions to feedback@codechef.com. Alternately - you can share your grievance/suggestions on this post.

ccvedant · May 23, 2022, 4:24am

Weekly updates (16 May to 22 May) about Doubt Support on the platform:

1. We are excited to share the summary of doubt requests that we received last week (16 May to 22 May).

2. Summary of doubt support on 0 -1000 difficulty rating problems.

There were a total of 743 doubt requests that we received this week, and 37 doubt solvers were active this week to solve those doubts for the users.
You can find out about our doubt solvers here - Doubt Support | CodeChef
Out of 743 doubt requests that we received this week, we got 104 positive feedback and only 3 negative feedback from the users.

Doubt Support1330×308 32.5 KB

3. Summary of doubt support on 1000 -1400 difficulty rating problems.

There were a total of 648 doubt requests that we received this week, and 43 doubt solvers were active this week to solve those doubts for the users.
Out of 648 doubt requests that we received this week, we got 158 positive feedback and only 4 negative feedback from the users.

4. Summary of doubt support on 1400 -1600 difficulty rating problems.

This was the great start of doubt support on 1400-1600 difficulty rating problems. There were a total of 199 doubt requests that we received this week, and 24 doubt solvers were active this week to solve those doubts for the users.
Out of 199 doubt requests that we received this week, we got 38 positive feedback and only 1 negative feedback from the users.

Next steps

Scale up the number of doubts that we can resolve and the quality of our resolution, as measured by the Positive and Negative feedback, received.
Currently, the doubt support feature in the 1000 – 1600 difficulty range is free for all users. However, we firmly believe that to sustainably run this feature - we need to find the balance where users pay CodeChef for doubt support and doubt solvers to get paid by CodeChef for their effort. We will make this transition by end of June.

Suggestions requested

If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.

ccvedant · May 30, 2022, 5:27am

Weekly updates (23 May to 29 May) about Doubt Support on the platform:

1. We are excited to share the summary of doubt requests that we received last week (23 May to 29 May).

2. Summary of doubt support on 0 -1000 difficulty rating problems.

There were a total of 772 doubt requests that we received this week, and 37 doubt solvers were active this week to solve those doubts for the users.
You can find out about our doubt solvers here - Doubt Support | CodeChef
Out of 772 doubt requests that we received this week, we got 104 positive feedback and only 5 negative feedback from the users.

3. Summary of doubt support on 1000 -1400 difficulty rating problems.

There were a total of 623 doubt requests that we received this week, and 43 doubt solvers were active this week to solve those doubts for the users.
Out of 623 doubt requests that we received this week, we got 110 positive feedback and only 5 negative feedback from the users.

4. Summary of doubt support on 1400 -1600 difficulty rating problems.

There were a total of 273 doubt requests that we received this week, and 24 doubt solvers were active this week to solve those doubts for the users.
Out of 273 doubt requests that we received this week, we got 59 positive feedback and only 3 negative feedback from the users.

5. Next steps

Scale up the number of doubts that we can resolve and the quality of our resolution, as measured by the Positive and Negative feedback, received.
Currently, the doubt support feature in the 1000 – 1600 difficulty range is free for all users. However, we firmly believe that to sustainably run this feature - we need to find the balance where users pay CodeChef for doubt support and doubt solvers to get paid by CodeChef for their effort. We will make this transition by end of June.

6. Suggestions requested

If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.

ccvedant · June 6, 2022, 5:24am

Weekly updates (30 May to 5 June) about Doubt Support on the platform:

1. We are excited to share the summary of doubt requests that we received last week (30 May to 5 June).

2. Summary of doubt support on 0 -1000 difficulty rating problems.

There were a total of 681 doubt requests that we received this week, and 37 doubt solvers were active this week to solve those doubts for the users.
You can find out about our doubt solvers here - Doubt Support | CodeChef
Out of 681 doubt requests that we received this week, we got 97 positive feedback and only 3 negative feedback from the users.

3. Summary of doubt support on 1000 -1400 difficulty rating problems.

There were a total of 587 doubt requests that we received this week, and 43 doubt solvers were active this week to solve those doubts for the users.
Out of 587 doubt requests that we received this week, we got 105 positive feedback and only 4 negative feedback from the users.

4. Summary of doubt support on 1400 -1600 difficulty rating problems.

There were a total of 187 doubt requests that we received this week, and 24 doubt solvers were active this week to solve those doubts for the users.
Out of 187 doubt requests that we received this week, we got 51 positive feedback and 0 negative feedback from the users.

5. Next steps

Scale up the number of doubts that we can resolve and the quality of our resolution, as measured by the Positive and Negative feedback, received.
Currently, the doubt support feature in the 1000 – 1600 difficulty range is free for all users. However, we firmly believe that to sustainably run this feature - we need to find the balance where users pay CodeChef for doubt support and doubt solvers to get paid by CodeChef for their effort. We will make this transition by end of June.

6. Suggestions requested

If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.

ccvedant · June 13, 2022, 5:26am

Weekly updates (6 June to 12 June) about Doubt Support on the platform:

1. We are excited to share the summary of doubt requests that we received last week (6 June to 12 June).

2. Summary of doubt support on 0 -1000 difficulty rating problems.

There were a total of 816 doubt requests that we received this week, and 37 doubt solvers were active this week to solve those doubts for the users.
You can find out about our doubt solvers here - Doubt Support | CodeChef
Out of 816 doubt requests that we received this week, we got 79 positive feedback and 10 negative feedback from the users.

3. Summary of doubt support on 1000 -1400 difficulty rating problems.

There were a total of 859 doubt requests that we received this week, and 43 doubt solvers were active this week to solve those doubts for the users.
Out of 859 doubt requests that we received this week, we got 121 positive feedback and only 7 negative feedback from the users.

4. Summary of doubt support on 1400 -1600 difficulty rating problems.

There were a total of 398 doubt requests that we received this week, and 24 doubt solvers were active this week to solve those doubts for the users.
Out of 398 doubt requests that we received this week, we got 90 positive feedback and 5 negative feedback from the users.

5. Next steps

Scale up the number of doubts that we can resolve and the quality of our resolution, as measured by the Positive and Negative feedback, received.
Currently, the doubt support feature in the 1000 – 1600 difficulty range is free for all users. However, we firmly believe that to sustainably run this feature - we need to find the balance where users pay CodeChef for doubt support and doubt solvers to get paid by CodeChef for their effort. We will make this transition by end of June.

6. If you feel that the quality of the doubt support you received was poor, or have additional improvement suggestions for us → please do post them here on this thread.