MongoDB instance Voucher failure

I purchased two MongoDB instances using Vouchers, but none of them are being shown in my console. I have verified the region which is Asia Pacific SOU 1 (Mumbai).

Both of the order are showing as refunded, but my vouchers are being shown as exhausted and I cannot create new ones without payment.

I created a support ticket but not sure when and how it will be replied.

@admin even I am facing the same problem :frowning: Please help me too!!