Describe your issue
I purchased pro(monthly) edition using Google Pay on 24 December a2 18:26 IST
UPI Transaction ID : 435929958280. However, same is not reflecting in your website.
Please check on this asap
Hey, we have not received any payment from your side. We will upgrade your account as soon as we receive the payment. If the payment fails, you should get your money back in some days.
Hello @solar_scout_25
Your payment is under process, there is a problem at Razorpay side, I am closely monitoring it.
Please wait for 7 days, if the transaction fails, we will refund your money.
Meanwhile we are giving you 7 days Pro Trial, you can continue your learning!
Hi,
It’s been 8 days, my profile account has expired and I have not received any refund as well. I would need a pro account to complete courses. Kindly look into the issue at the earliest
Extremely sorry about that.
Please check your email, I have replied you with some instructions.