Streak Count Not Restored After Freeze

bug reports
1

Describe your issue Thank you for applying the streak freeze. However, my streak count has not been restored correctly.

I had a streak of 400+ days. Since I missed coding one day, the streak freeze was supposed to be applied, and my streak should have continued. But instead, my streak has started again and is now showing only 4 days, instead of continuing from 400+.

This looks like a bug in streak counting. Could you please help restore my original streak count (400+)?

I am attaching my account screenshot for reference.

Best regards,
Neeraj Saini

Screenshot

Additional info

2

Due to a technical issue, the streak freeze did not apply for a few users. We sincerely apologize for the inconvenience caused. Our team is already working on it, and we’ll make sure to restore your streak soon