Streak Lost Problem

My 700+ CodeChef streak was broken unexpectedly on 22nd August 2025. I had 5 streak freezes left before the streak was broken but yesterday when i couldn’t code or submit any problem, the streak freeze didn’t work and today, my streak was gone.
Normally, the Streak Freeze should have kept my streak going but that didn’t happen this time.

Username: xenon54

I request you to kindly look into this issue and restore my streak.

Thank You.

Due to a technical issue, the streak freeze did not apply for a few users. We sincerely apologize for the inconvenience caused. Our team is already working on it, and we’ll make sure to restore your streak soon